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the fine print and legal bit
Everything.Healthcare LTD are committed to protecting and respecting your privacy. Here we explain what personal information we collect, how it is used, shared and stored and how you can exercise choices and manage your information.
Information we collect and how we will use it
We only collect information that is needed and relevant to providing and improving the Service. We collect information in order that we can authenticate your access to the Service when you register with and use the Service we provide. When we collect information we will seek to indicate where collection of your information is voluntary or mandatory for the effective operation of the Service.
To become a member of Everything Healthcare Ltd, we will need to collect the following personal information about you:
- Your Full Name and Title
- Proof of Right to Work
(Copy of your passport, visa etc. – A drivers license does not constitute valid proof or right to work)
We collect the following information relevant to your therapeutic practice:
- Your practice name
- Your full practice address
- Proof of business registration certificate (Unless you are a self-declared Sole Trader)
- Proof of business address
- Proof of Public Liability Insurance
- Proof of practice length
- Qualification certification
We collect the above information using a questionnaire hosted on the “Site” that is protected by SSL encryption provided by Comodo SSL
We use this information in the context of our legitimate interest in delivering the service to you and to the public. The extent that your provided information is made available to the public via the “Site” is limited to:
- Your Full name & Title
- The therapeutic discipline you practise
- Your Practice phone number
- Your Practice email address
- Your Practice website address
Data Management & Document Storage
All information uploaded and provided to Everything Healthcare Ltd as required to fulfil the it’s function on behalf of the member or prospective member is retained solely for the purposes of documenting and evidencing relevant information expiry dates of that item. Information received by Everything Healthcare Ltd is never printed, duplicated or stored in any offline media or made available to anyone outside of the direct control of the data controller or company management. No document uploaded electronically by the member is retained longer than is deemed absolutely necessary to document and verify the details of the provided information. To that end, no uploaded documentation is retained for a period longer than 14 days before being electronically deleted from the servers of Everything Healthcare Ltd
Queries or comments
We may collect personal information if we receive a question or comment about the Service and will use this information for our legitimate purpose of responding to that question or comment.
Information collected from your use of the Service
We collect certain automatic information when you use the Service. This includes:
- Device information
When you access our Service we collect certain technical information about your computer or device, your Internet Protocol (“IP”) address, browser type and operating system. We use this information as part of our legitimate interest in processing your information, to authenticate your access and to recognise you when you access the site. This information also helps us, in our legitimate interest, to optimise the Site and Services to your device.
- Cookies, tracking tools and how we use them
We also use analytic cookies that collect information about how you use the Service, provide us with aggregate statistics about the number of unique interactions there are with the Site and on overall patterns of usage and help us to understand how we can make improvements. We use Google Analytics to collect and provide this information by reference to a cookie id and IP of your device and the log information about the use of the Site to measure those activity levels. This information may be transmitted to and stored on the servers of Google. You can opt-out from the collection of this information to Google by downloading and installing a browser plug-in at https://tools.google.com/dlpage/gaoptout
We or our service providers acting on our behalf, may also include tracking pixels (which are small image files) in our emails to help us understand whether you open or engage with our communications as well as more generally, in providing us with metrics on the deliverability of our communications.
Most computers and some mobile devices will automatically accept cookies, but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the Site or Service.
When we share your information
There are certain situations where we will share certain personal information in the context of operating and providing the Service under the subscription.
In particular certain personal information may be shared with or accessible to:
- Legal – outside the normal course of operating the Services we may also share information where required or entitled by law, legal regulatory process, for the purposes of obtaining legal advice, to prevent fraud or cybercrime or other threats to the Site or Services.
When we may communicate with you
We will only contact you through the Service to confirm that:
- Your subscription has been successful or unsuccessful.
- To send you promotional information relating to the Service. These may include email or written correspondence. You can opt-out of email correspondence by following the included instructions to unsubscribe.
- To communicate and investigate an allegations of wrongdoing made by a member of the public.
Overseas Transfers of personal information
The personal information you provide through the Site is hosted and stored on servers in the United Kingdom and Europe.
We may transfer personal information that we collect to selected service providers who perform functions on our behalf based in countries outside the European Economic Area (“EEA”). Where we transfer personal information in this way, we will take steps to implement appropriate legal mechanisms relevant to the transfer such as a valid Privacy Shield certification (in the case of a data transfer to a Privacy Shield certified US recipient – https://www.privacyshield.gov/welcome) or enter into appropriate EC approved standard contractual clauses relevant to personal data transfers between data controllers or between a data controller and a data processor, (see: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
In addition, if you access or use our Services from outside the EEA, we will need to transfer your information to you in order to provide you with the Service.
Security and storage
We have implemented appropriate technical and organisational measures to safeguard personal information against unauthorised or accidental access, processing, modification or disclosure. We use Cloudways Data Centres. Each facility is designed to run 24×7 and employs various measures to protect operations from power failure, physical intrusion and network outages and employing industry standards for physical security and reliability.
Information submitted to you or by you is encrypted in transit using industry standard Secure Sockets Layer (SSL) with 256-bit AES encryption.
Your personal information will be retained by us for the duration of your active account with the Service and may be retained for a period after this time as necessary and relevant to and in accordance with applicable legal obligations. This may include retention necessary to meet to identify, issue or resolve legal proceedings.
Your access, rights and choices.
We respect the rights you may have under applicable law to request access to your personal information and where applicable, to request to receive that information in a commonly used electronic format. You may also have the right under applicable law to request the correction or erasure of your personal information, to seek to object to the further processing under certain circumstances of your information or to request that the processing of specific information about you is restricted while we verify or investigate your concerns about this information.
If you remain unhappy with a response you receive, you can also refer the matter to your data protection supervisory authority (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm )
By email at email@example.com
Or by post to 71–75 Shelton Street, Covent Garden , London, WC2H 9JQ